FAQ

The prices listed are per event. The rental period normally covers a 3-day period as we deliver prior to your event and pick up after it has concluded. For a longer rental period, you call or email us for a more detailed price or quote.

We recommend reserving your items as early as possible.

You can make revisions to your order before 3:00 pm two business days prior to delivery. All orders are final on the business day prior to delivery. Cancelling your order or removing items from your order the day prior to delivery will incur 100% cancellation fee. You can make additions to existing orders the day prior to delivery, but they will be subject to processing fee of $50.

We require a 25% non-refundable deposit to reserve all payments. All deposits are non-refundable under all circumstances. To book or reserve tents and linens, payment is due in full at the time of reservation. No refunds are issued on these items in terms of cancellation.

If the cancellation occurs 30 days or more before the event date, a 23% rental fee will be charged. For cancellations made between 7 and 30 days before the event date, a 45% rental fee will apply. Cancellations made 2 to 6 days before the event date will incur a 65% rental fee, while cancellations on the day before the event date will result in a 100% rental fee.

Charges for items remain the same.

We have standard delivery and pick up charges that apply to all orders.

We offer setup and take-down service for additional charge.

Items should be placed in their original containers. China and Flatware should be rinsed. Tables and chairs should be stacked.